Downloading the recovered Microsoft Project project via the Project Recovery Toolbox Online service
Once the Project Recovery Toolbox Online service has finished processing the damaged MPP file, the user is given the opportunity to download the repaired project in Microsoft Project (.mpp) format.
Where and how the recovered file is stored
All recovered documents are temporarily stored on the system's secure servers. They remain accessible for exactly 30 calendar days from the date the original damaged file was uploaded.
After this period, the following are automatically deleted:
- the original damaged MPP document;
- the corrected version of the project;
- preliminary screenshots with recovered data;
- service processing logs and log files.
This procedure guarantees complete confidentiality and eliminates the risk of unauthorized access to your data.
Recommendations for saving the result
In order not to lose the result, it is recommended to save the restored file in several places immediately after downloading:
- on your computer's hard drive;
- on an external storage device (USB drive or external HDD/SSD);
- in cloud storage (Google Drive, OneDrive, Dropbox, etc.).
This approach minimizes the risk of information loss and eliminates the need for future recovery.
Possible problems when opening
Sometimes, after downloading the corrected Microsoft Project file, difficulties may arise: the file opens with errors or cannot be read at all. In such cases, you need to contact the service support team.
Specialists will quickly analyze the problem and offer a solution:
- recovery of the file;
- individual processing of a complex project;
- recommendations for updating the software.
It is also worth considering that the service can generate MPP files in newer versions of Microsoft Project. As a result, older versions of the program may not recognize such a file. The solution is simple—update Microsoft Project to the latest version.
Important deadlines
Please note that you can only download the recovered project within 30 days of uploading the damaged document. If this deadline is missed, you will need to go through the recovery procedure again by re-uploading the source file.
Project Recovery Toolbox Online helps restore even severely damaged projects to working condition. We thank you for using our service and are always ready to help keep your data safe and secure!